Jacobs, F. Robert. Operations and supply chain management / F. Robert Jacobs, Richard B. Chase. - 13th ed. - New York : McGraw-Hill Irwin, c2011. - xxxvi, 829 p. : col. ill. ; 29 cm. - The McGraw-Hill/Irwin series operations and decision sciences . Includes index. ISBN: 9780071220903 Subjects--Topical Terms: Production management. Dewey Class. No.: 658.5 J F O 221