TY  - BOOK
AU  - Kendall,Gerald I.
AU  - Wadhwa,Gary S.
TI  - Dentistry with a vision: building a rewarding practice and a balanced life 
SN  - 9780867154894
U1  - 617.60068 22
PY  - 2009///
CY  - Hanover Park, IL
PB  - Quintessence Pub.
KW  - Dentistry
KW  - Practice
KW  - Practice Management, Dental
KW  - organization & administration
KW  - Efficiency, Organizational
KW  - Practice Management, Medical
KW  - economics
N1  - Includes bibliographical references; Just another day in crisis : dealing with staff challenges -- A tough call : spending money to make money -- No time for an emergency : identifying scheduling problems -- The intervention : learning from mistakes -- The first lesson : making investment and financial decisions -- The $100,000 day : applying new principles -- A difficult beginning : learning step 1 of the five focusing steps -- The "aha" moment : grasping the rest of the five focusing steps -- Deal or no deal : understanding patients' six layers of resistance -- Harvesting the gold : beginning the dental sales process -- Help wanted : hiring a salesperson -- A new plateau : the dentist as constraint -- The working vacation : learning to be lean -- Quality time : simplifying six sigma -- Working with the clock : a lesson in scheduling -- Hard science on the softer side of business : managing people -- One year later : profits for a purpose
ER  -