Introduction to marketing : theory and practice /
Adrian Palmer.
- 2nd ed.
- Oxford ; New York : Oxford University Press, 2009 1430.
- xxiii, 551 p. : ill. ; 25 cm.
Includes bibliographical references and indexes.
What is marketing? - The marketing environment - Socially responsible marketing - Buyer behaviour and relationship development - Marketing research - Segmentation, positioning, and targeting - Competitor analysis and brand development - Developing the product - Pricing - Channel intermediaries - Marketing communications - Managing the marketing effort - Global marketing.