Dentistry with a vision : building a rewarding practice and a balanced life /
Kendall, Gerald I.
Dentistry with a vision : building a rewarding practice and a balanced life / Gerald I. Kendall, Gary S. Wadhwa. - Hanover Park, IL : Quintessence Pub., c2009. - viii, 192 p. : ill. ; 25 cm.
Includes bibliographical references.
Just another day in crisis : dealing with staff challenges -- A tough call : spending money to make money -- No time for an emergency : identifying scheduling problems -- The intervention : learning from mistakes -- The first lesson : making investment and financial decisions -- The $100,000 day : applying new principles -- A difficult beginning : learning step 1 of the five focusing steps -- The "aha" moment : grasping the rest of the five focusing steps -- Deal or no deal : understanding patients' six layers of resistance -- Harvesting the gold : beginning the dental sales process -- Help wanted : hiring a salesperson -- A new plateau : the dentist as constraint -- The working vacation : learning to be lean -- Quality time : simplifying six sigma -- Working with the clock : a lesson in scheduling -- Hard science on the softer side of business : managing people -- One year later : profits for a purpose.
9780867154894 0867154896
Dentistry--Practice.
Practice Management, Dental--organization & administration.
Efficiency, Organizational.
Practice Management, Medical--economics.
617.60068 / K G D
Dentistry with a vision : building a rewarding practice and a balanced life / Gerald I. Kendall, Gary S. Wadhwa. - Hanover Park, IL : Quintessence Pub., c2009. - viii, 192 p. : ill. ; 25 cm.
Includes bibliographical references.
Just another day in crisis : dealing with staff challenges -- A tough call : spending money to make money -- No time for an emergency : identifying scheduling problems -- The intervention : learning from mistakes -- The first lesson : making investment and financial decisions -- The $100,000 day : applying new principles -- A difficult beginning : learning step 1 of the five focusing steps -- The "aha" moment : grasping the rest of the five focusing steps -- Deal or no deal : understanding patients' six layers of resistance -- Harvesting the gold : beginning the dental sales process -- Help wanted : hiring a salesperson -- A new plateau : the dentist as constraint -- The working vacation : learning to be lean -- Quality time : simplifying six sigma -- Working with the clock : a lesson in scheduling -- Hard science on the softer side of business : managing people -- One year later : profits for a purpose.
9780867154894 0867154896
Dentistry--Practice.
Practice Management, Dental--organization & administration.
Efficiency, Organizational.
Practice Management, Medical--economics.
617.60068 / K G D